Terms and Conditions

House rules
General rules
  • No parties
  • No noise between 9pm and 8am
  • No animals
Loss or damage

In case of damage to an item in the accommodation, please inform us immediately of the disagreement and leave it in the accommodation in a visible place before you leave.

In case of loss of the keys to the accommodation, please contact us immediately to be able to access the accommodation. A compensation amount will be requested in exchange for the new keys.

We are not responsible for your personal items. Be sure not to leave anything behind before your departure.


Arrival and Departure

Arrival: from 2pm

Departure: before 11am


By plane:

Upon arrival at Faro Airport (FAO), you can rent a car, call a taxi or buy a bus ticket to plan your transfer to Portimão. The exact address of the accommodation will be communicated to you by e-mail after your reservation.

By car:

The exact address of the accommodation and all the useful information to make your arrival easier will be communicated to you by e-mail after your reservation.

By bus:

Portimão’s bus station is only a few minutes walk from the accommodation. The exact address of the accommodation will be communicated to you by e-mail after your reservation.


Cancellation conditions

If you have chosen a booking option with the possibility of cancellation, you can make a cancellation request by e-mail at least 14 days before arrival to receive a full refund. If you cancel up to 7 days before arrival, you will receive a 50% refund (less service charges). In case of cancellation within 7 days before your trip, the reservation is not refundable.